Privacy Policy

1. Information We Collect

Legacy Cleaning Plus collects information that you provide directly to us when you:

• Request a quote or contact us through our website
• Schedule cleaning services
• Communicate with us via phone, email, or text message
• Subscribe to our promotional communications

The types of information we may collect include:

• Contact Information: Name, email address, phone number, and mailing address
• Service Information: Details about requested cleaning services, property information
• Communication Preferences: SMS consent status, language preference
• Technical Information: IP address, browser type, device information when you visit our website

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our cleaning services
• Process and respond to your inquiries and service requests
• Send you service-related communications, including appointment reminders
• Send promotional messages (only with your consent)
• Improve our website and customer experience
• Comply with legal obligations

3. SMS/Text Message Communications

By providing your phone number and consenting to receive text messages, you agree to receive SMS communications from Legacy Cleaning Plus. These may include:

• Appointment reminders and confirmations
• Service updates and order information
• Promotional messages and special offers
• Customer satisfaction surveys

Message Frequency: Message frequency varies and depends on your service schedule and preferences.

Opting Out: You can opt out of SMS communications at any time by replying "STOP" or "UNSUBSCRIBE" to any text message. You may also contact us directly to update your communication preferences.

Standard Rates: Message and data rates may apply based on your mobile carrier's plan.

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With third-party vendors who help us operate our business (e.g., payment processors, scheduling software)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with any merger, sale, or transfer of company assets

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Object to processing of your personal information

To exercise these rights, please contact us using the information provided below.

7. Cookie Policy

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand where our visitors are coming from. You can control cookies through your browser settings.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: